Cookie Policy

1. Scope and Overview

Cookies are small text files placed on your browser or device when you visit a website. Serpitis may also use similar technologies such as session storage, local storage, security tokens, and other browser side storage mechanisms.

These technologies help us keep sessions active, secure account flows, remember settings, preserve temporary state, and support core product functionality.

2. Types of Technologies We Use

A. Strictly necessary cookies and tokens

• session authentication and login state;
• security checks, CSRF protection, and sensitive account actions;
• workspace, invitation, and password reset flows;
• temporary OAuth state for supported integrations.

B. Functional storage

• saved interface preferences and selected views;
• temporary workflow, report builder, or dashboard state;
• other browser side preferences that improve continuity across page loads.

C. Payment and billing technologies

When you use hosted checkout, invoice, or subscription management flows, Serpitis and our payment partner may rely on cookies, tokens, or device identifiers to preserve secure redirect state, prevent fraud, and complete billing related actions.

D. Measurement technologies

We may introduce measurement or product analytics tools from time to time to understand how users interact with the Service and to improve reliability or product experience. If we do so, we may update this Cookie Policy and request consent where applicable law requires it.

3. Why We Use Cookies and Similar Technologies

Serpitis may use cookies and similar technologies to:

• keep users signed in and maintain account sessions;
• secure authentication, sign up, invitation, and password reset flows;
• preserve state during Google integration and OAuth handoff flows;
• remember interface state, settings, and user preferences;
• support hosted checkout, billing return state, and customer portal handoffs;
• debug issues, improve reliability, and maintain product functionality.

4. Third Party Technologies

Third party services you interact with through Serpitis, including Google sign in or integration flows and hosted billing flows provided by a payment partner, may place or rely on their own cookies or similar technologies under their own policies.

Serpitis does not control third party cookies or device identifiers used directly by those providers.

5. How To Manage Cookies

Most browsers let you block, delete, or limit cookies and clear related site data such as local storage or session storage. Depending on your browser, you may also be able to receive alerts when cookies are placed.

If you block or remove necessary cookies or related storage, parts of Serpitis may stop working correctly, including sign in, integration setup, checkout return flows, and other secure actions.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect technical, legal, or product changes. The updated version will be posted with a revised "Last updated" date.

7. Contact Us

Questions about this Cookie Policy may be sent to:

Serpitis

privacy@serpitis.com